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E-mails to clients: How do you draft them properly?

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In a nutshell

Writing e-mails to clients is an important task for any legal professional to communicate with clients. However, there is an art to writing e-mails in and effective and professional way, as well as knowing when to use e-mail as a communication method for the message you want to convey.

What's covered?

In this course, we will explore e-mail etiquette, top tips, using simple and clear language, and the right tone of voice that should be used when writing emails to clients. We will also explore when an e-mail should be used as the preferred method of communication.

Estimated length

15 mins

Recommended knoweldge level  

All levels

Knowledge check

3 questions at the end to check your understanding